Radian6 : Social Media Monitoring

Recently I contacted Radian6 and requested a review of the Radian6 platform, and sat in on an online demo with Sara Frystacki, Senior Business Development Manager with Radian6, who provided an overview of the platform with a small group of us.

Sara was fantastic, knows her stuff, was super friendly, and I’d highly recommend this platform, and can see why Radian6 is such a well respected leader in the Social Media industry, and such a successful company. If you are looking to listen, measure and engage with your customers online. It’s hard to beat this list of benefits on Radian6 Dashboard posted on their website.

Social media is changing business at an extraordinary pace.

Radian6 helps businesses deal with this transformation by providing an enterprise-scale platform to help them monitor and engage in conversations across the social web. This platform tracks mentions across hundreds of millions of sites and sources. With the Radian6 solution, users listen to their customers and explore sentiment, find influencers, and benchmark their results within their industry.

Radian6 is also a powerful Social CRM tool, allowing comments to be tagged and assigned for follow up, making it a powerful component of sales, customer service, and market research.

Radian6 is the leading provider of social media monitoring, measurement and engagement solutions. Radian6s customers include Dell, GE, PepsiCo, Microsoft and UPS, as well as the worlds leading public relations and advertising agencies. Visit Radian6 for more information.

~ Brenda Johima ~

E: info [at] johima [dot] ca
P: 1+ (250) 335 – 1195

P.S. I’m not affiliated with Radian6 in any way, and have not received any compensation for my recommendation. It’s simply something I believe in.